How to install a travel eSIM on Samsung

Samsung menus differ slightly by model and One UI version, but the path is the same: SIM manager, add eSIM, then data roaming.

1. Galaxy phones that usually support eSIM

Galaxy S

S20 (not S20 FE), and the S21, S22, S23 and S24 series. Later Galaxy S models also support eSIM where Samsung ships that hardware.

Galaxy Z

Z Fold 2 and newer, and Z Flip 3 and newer.

Galaxy Note

Note 20 Ultra on many international versions. US carrier models (AT&T, Verizon, T-Mobile) sometimes block third-party eSIMs.

If SIM manager has no “Add eSIM”, the phone cannot use this plan.

2. Before you start

• Install the latest Android update.
• Turn VPN apps off.
• Confirm Add eSIM appears under Connections → SIM manager.
• Have the QR code from the Premium Brands order email ready.

3. Install with the QR code

• Open Settings → Connections → SIM manager.
• Tap Add eSIM.
• Choose Scan QR code and point the camera at the code.
• Tap Add and wait for the profile to install.
• In SIM manager, switch the new eSIM on.
• Turn on Data roaming for that eSIM. This is required abroad.

4. Install with an activation code

• Settings → Connections → SIM manager.
• Add eSIM → enter it manually / use activation code.
• Type the SM-DP+ address and activation code from the email.
• Turn on data roaming and select the eSIM for mobile data.

5. Common problems

QR code will not scan

• Increase screen brightness on the device showing the code.
• Make sure the image is sharp and not cropped.
• Enter the activation code by hand.

No signal after you land

• Data roaming is on.
• The travel eSIM is the mobile-data line.
• Airplane mode is off.
• Restart the phone and wait a few minutes.

“Can’t activate eSIM”

• Check Wi-Fi.
• Restart.
• Turn VPN off.
• Update the system software and try again.

Premium Brands can replace a profile that fails for a supplier fault. Contact support before you remove the eSIM.